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From275US$ /night
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km 8.5, Cancun, Mexico, 77500

Altitude At Krystal Grand Cancun, a 4-star resort in Zona Hotelera, features three outdoor swimming pools, a business center, and a BEACH HOUSE SPA offering aromatherapy, facials, and hydrotherapy treatments. The resort provides complimentary wireless internet, concierge services, and babysitting.

Contemporary Room Amenities

All 100 air-conditioned rooms at Krystal feature minibars, flat-screen TVs, and 24-hour room service. Select rooms include balconies, while private bathrooms offer complimentary toiletries and hair dryers.

Multiple Dining Venues

The resort houses four restaurants, including Risotto serving Italian cuisine, and a Mexican restaurant. A coffee shop/café and four bars/lounges, including a poolside bar, serve refreshments, while free cooked-to-order breakfast is available daily.

Leisure Business Facilities

Altitude At Krystal Grand Cancun maintains a fitness center and provides scuba diving opportunities. The spa requires advance reservations for treatments, while the business center and concierge desk support corporate travelers.

Strategic Tourist Location

Located 10.5 miles from Cancún International Airport, the resort provides access to Beto Avila Baseball Stadium and Caracol Beach. The property's position facilitates nightlife exploration and sightseeing.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
540 sq. feet 
Bed options:
2 Double beds
Landscape view
Shower
Coffee machine
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Oceanfront King Suite
Max:
2 persons
550 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Oceanfront King Suite
Max:
2 persons
605 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center
Cancun 6.8 mi
Airports
Cancun (CUN) 14.9 mi
Isla Mujeres (ISJ) 16.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Pool tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Boulevard Kukulcan Km 8.5, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulcan Km 8.5, Cancun, Mexico, 77500
Nearby
Amusement Park
Delphinus Dreams
1100 ft
Restaurants
Restaurante Ayami
200 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
400 ft
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
600 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
800 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
600 ft
Boulevard Kukulkan
La Joya
700 ft
Kukulcan Blvd 9. 5
Tradewinds Restaurant
400 ft
Boulevard Kukulcan The Royal Caribbean
El Mercado
1100 ft
Boulevard Kukulcan Hyatt Ziva
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
1100 ft
Blvd Kukulkal Km. 9.5

Reviews and Ratings

Feedback from previous guests about their experience.
72%
enjoyed the hotel and would happily return
Convenient location
Limited dining options
Obstructed room view
Unprofessional service
7.2/10
Very good
Rooms
7.4
Location
8.2
Service
6.6
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
8.3
8.3/10 based on 347 reviews
Barry
United States of America, March  2025
7.8/10

I enjoyed my stay at the hotel, especially the stunning sea view from my room, although it wasn't ideal since I had initially hoped for a higher floor. The beach area is beautiful, perfect for relaxation. The staff was incredibly helpful and accommodating, which made my experience much more pleasant. However, I felt the dining options were quite limited, and the added cost for a better room was a stretch for my budget.

Rooms
7.0
The room I had was a good size and had a great sea view, but I was disappointed it was on the first floor, blocking the view with another building.
Service
9.0
The service was excellent and the staff was always nice and friendly, accommodating every request I made.
Location
10.0
The hotel is situated right by the beach and very close to bars and restaurants, which was convenient for my needs.
Dining
6.0
While the dining experience was decent, it felt quite limited, and I would have appreciated more selections without having to pay extra.
Facilities
7.0
The amenities provided were satisfactory, with clean and comfortable areas, but I wish there were more enjoyable features available.
Thomas
United States of America, January  2025
5.6/10

The hotel has a decent location, just a short walk to some popular spots, but my room on the first floor felt a bit cramped and the view was pretty blocked by another building. The service left something to be desired, as there were moments of unprofessionalism that made my stay a bit less enjoyable. While the dining options were a highlight, with one or two standout meals, the overall experience felt a little lacking in some areas.

Rooms
5.0
My room was on the first floor, which didn't have the best vibe as the view was obstructed by another building. It could definitely use a design update.
Service
5.0
The service was quite unprofessional. There were moments when it was too noisy, disturbing guests, and I felt pressured with constant upsells, which got annoying.
Location
6.0
The location is okay, just a five-minute walk to the Hard Rock Cafe and other amenities. It's also close to some nice beaches.
Dining
7.0
Dining options were a bit limited, but there were some great selections in the all-inclusive package. I wish there had been more variety.
Facilities
6.0
The facilities were decent; I enjoyed some aspects, but they didn't stand out as particularly impressive.
Convenient location
Obstructed room view
Tommy
United States of America, December  2024
8.6/10

I had a lovely stay at the hotel with clean and comfy rooms and a fantastic view of the sea. The staff was generally helpful, but I found their sales pitch a bit overwhelming. The location couldn't be better, right by the beach and close to nightlife and dining options. While the amenities were great, I felt like the extra $100 for the sea view stretched my budget a bit too much.

Rooms
9.0
The rooms were very clean and comfy with a stunning view of the sea.
Service
7.0
Overall, the staff was helpful and friendly, but at times, their attempts to sell extra services felt a bit annoying.
Location
10.0
The hotel is excellently located right by the beach and on the main strip for bars and restaurants.
Dining
Facilities
8.0
The amenities offered were quite good, adding to the comfortable stay.
Jack
United States of America, November  2024
7.0/10

I had a pleasant stay at this hotel which boasted a stunning view of the sea from my room. The rooms were clean and spacious, offering comfort during my trip. Although the service was excellent, it did feel a bit overwhelming at times due to the incessant selling of various services. The location was quite handy, but I'd say it’s not the best either, being at the end of the hotel strip. Overall, it was a good experience but with a few room for improvements.

Rooms
8.0
The rooms were clean, spacious, and had a spectacular view of the sea.
Service
7.0
The service was excellent and very accommodating, although it became overwhelming with constant sales pitches.
Location
6.0
The location was decent; it's at the end of the hotel strip, which was just okay for walking to nearby spots.
Dining
7.0
The dining options were decent but nothing extraordinary, and some meals required additional payment.
Facilities
7.0
Facilities were good, but I felt they could use some updates to enhance the experience.
Joey
United States of America, October  2024
7.6/10

I had a lovely time at this hotel with a great view of the sea from my spacious room. The beach area is beautiful, making it a perfect spot to relax. While the cleanliness and comfort of the room were top-notch, I found the service a bit lacking at times, especially at the beach bar. Overall, it offered good value for the price, considering the nice amenities and proximity to local attractions.

Rooms
8.0
The rooms were clean, spacious, and offered a great sea view.
Service
6.0
The service was friendly but at times felt unprofessional, particularly with noise from the beach bar disturbing guests.
Location
9.0
The location was excellent, right by the beach and close to popular spots like Coco Bongo and several great restaurants.
Dining
7.0
Dining options were fairly good, but I think more selections would have enhanced the experience.
Facilities
8.0
The amenities were nice, and I especially enjoyed the pool area.
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Rooms and Guests2 Guests, 1 Room